FAQ
Frequently asked questions
To register with Vandana's Collection, simply visit our website and click on the "Register" or "Sign Up" button. You will then be prompted to fill out a registration form with your personal details, such as your name, email address, and contact information. Once you have filled out the form and submitted it, you will receive a confirmation email
We follow a 7 days return policy. In case you want to return the product you can contact us within 7 days of receiving the delivery to initiate the return. You can call us at 9925026799 or write to us at vandanajoshi558@gmail.com to initiate the process. Once we receive the return request we would schedule a return pick up based on your convenience. The refund would be initiated once we receive back the product.
Two options are available for refund
1) Direct transfer into your bank account or a direct refund into your credit card/debit card.
2) The amount will be added into your wallet for a future purchase
The refund will be issued as per the option is chosen by you.
The item must be in its original condition and packaging, and we require proof of purchase, such as the order confirmation or receipt. Please note that personalized or customized items are non-refundable unless there is a defect or error on our part.
Products must be in their original condition
Only unused, unaltered, unsoiled products will be accepted
Replacements will be made basis availability of that product on the website
In areas where the reverse pick up facility is not available (owing to logistics limitation) the customer will have to ship the return back to us. Refund will be made post the receipt of the product.